IT support built around your mission.
Your team did not sign up to manage technology. Europa IT keeps the computers, data, and phones working so your staff can stay focused on the people you serve, at a flat monthly rate your grant budget can count on.
Somebody in your office became the IT person. Nobody asked them.
In most small nonprofits, technology lands on whoever is least afraid of it: an office manager, a program director, a long-serving volunteer. That works until it does not. Problems pile up, backups go unchecked, and the person carrying it all has a real job they are falling behind on.
Limited IT capacity
One tech-comfortable staffer can keep things moving for a while, but it leaves gaps when problems get complex or urgent. And it quietly costs you their real work, every week.
Unclear backup confidence
It is hard to make good decisions when nobody is sure whether backups are current, reviewed, or usable. We manage backup with staff-reviewed reporting, so recovery is a plan instead of a hope.
Security without jargon
Nonprofits handle donor, client, and program data, and some face HIPAA or funder security expectations. You need practical protection explained in plain language, not fear and acronyms.
You are probably leaving nonprofit discounts on the table.
Microsoft and many other vendors offer significant nonprofit grants and discounts. Most small organizations never claim them, or get stuck partway through the validation process. We handle that paperwork for our clients as part of the relationship.
- Microsoft nonprofit licensing. Granted and deeply discounted licensing for eligible organizations. We handle the application, the validation, and keeping it current year after year.
- Right-sized licenses. Every staff member gets what they actually need and nothing they do not. License sprawl is one of the most common places nonprofit money leaks.
- Grant-friendly budgeting. One flat monthly number plus a planned hardware refresh schedule. Technology becomes a clean line item in a grant application instead of a guess.
- We deal with the vendors. Internet providers, phone vendors, software companies. We make those calls so your staff does not spend afternoons on hold.
Local people who understand nonprofit life.
We are owner-operated and based in Brattleboro, and we have supported mission-driven organizations since 2008. We know what budget season feels like, we answer board questions in plain English, and we put every recommendation in writing.
- Experience where it counts. We support human services agencies, community health programs, economic development organizations, and early childhood programs across the Connecticut River Valley.
- Plain-English reporting. Leadership gets clear visibility into the state of your technology, in language you can repeat to your board and your funders.
- A real local team. Remote help for speed, on-site visits when the job needs hands on hardware. When you call, someone who knows your organization picks up.
Frequently asked questions
Do you work with nonprofits that have no internal IT staff?
Yes, that describes most of our nonprofit clients. We function as your IT department: a help desk your staff can call, monitoring and maintenance in the background, and a partner for the planning questions your board and funders ask about.
Can you help us get Microsoft nonprofit pricing?
Yes. Microsoft offers granted and deeply discounted licensing for eligible nonprofits, and we handle the application, validation, and ongoing management for our clients. If you are a 501(c)(3), there is a good chance you are paying more than you need to.
Can you make our IT costs predictable for grant budgeting?
That is the point of flat-rate support. You get one known monthly number for support and security, plus a hardware replacement plan you can budget years ahead. Technology becomes a clean line item in grant applications instead of a guess.
We are not sure our backups work. Can you check?
Yes, and you are not alone. This is the most common worry we hear from new nonprofit clients. We start by assessing what is being backed up, where it goes, and whether it can actually be restored, then put staff-reviewed reporting around it going forward.
Do you support Microsoft 365 for nonprofit teams?
Daily. We manage Microsoft 365 for nonprofit staff: email, file sharing and SharePoint, Teams, security settings, and licensing. We also clean up environments that have grown messy over the years.
What does getting started look like?
A free discovery call, then a free assessment of your network, security, backups, and licensing. You get a written plan with options sized to your budget. No sneaky charges, no snaky sales.
Get IT support built around your nonprofit mission.
One conversation is enough to find out whether we can help, and whether you are leaving nonprofit pricing unclaimed.